Adaptive Leadership Systems, LLC Leadership and Management Concepts
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Leadership and Management Concepts

Low Cost-High Yield Tools

Oftentimes, when business leaders attempt to implement process improvement initiatives, they are overwhelmed by the associated costs. They often think that in order to successfully implement a change program or process/performance improvement program they must build unique software applications to revamp how they do business.  The costs associated with requirements generation, application development, testing, and deployment can be overwhelming.  The thought of these costs may be enough to cause business leaders to avoid seeking out performance or process improvement initiatives.  Before spending enormous costs on the development of custom applications, business managers may simply look at what tools are readily available first.  

There are many applications that are readily available which can help them reduce costs, reduce product development time, and improve performance.  Many spreadsheet applications that are already used on a daily basis contain powerful calculation and analysis tools. Before managers get discouraged about potential costs of application development they may want to consider what they are already using to see if they can be used in a different manner to help improve productivity.

Best Regards,

Adaptive Leadership Systems, LLC

Streamlined Communication

Hello,

How many times do leaders and managers ask their employees to conduct research, which involves contacting other individuals or business units, but also conduct the same research themselves?  For example, Manager A asks Supervisor B to determine production goals for the following month.  While Supervisor B is researching this information, Manager A either asks someone else to do the same research and/or conducts the research himself/herself.  This can be a very frustrating process, but it does happen.  This is frustrating for the employee conducting the research as well as the business units and personnel involved with providing the answers. 

Oftentimes managers don't feel confident in their employees' abilities and therefore find the answers themselves.  This can cause inefficiencies within organizations.  When this happens, the business units and personnel involved must answer the same questions twice, which may slow down progress.  Additionally, this type of situation can be very frustrating for the employee doing the research because he or she may feel that management lacks trust in the company staff or employees.

Another problem with this type of situation is that it does not empower employees to seek out increased responsibilities and it causes leaders and managers to spend time doing what their employees can do for them.  Effective leaders often know how to delegate tasks and responsibilities, which may help to foster and cultivate future leaders within the organization.

Best Regards,

Adaptive Leadership Systems, LLC
"Situational Awareness for Effective Business Leadership" sm
www.adaptiveleadershipsystems.com

Our Products / Business Management Software:
www.adaptiveleadershipsystems.net

Disaster Preparedness and Leadership

Hello,

A sometimes overlooked subject is a leader's professional relationship with his or her employees.  Oftentimes we as leaders and managers get so wrapped up with our day-to-day tasks and long-term planning that we forget to think about our employees and the fact that most of them do have a life outside of work.  Whether it's with family or friends, community relations, or sports activities, most employees do have responsibilities outside of the workplace.  One important time to consider this is during hurricane season.  

Whether it is a hurricane approaching the gulf coast or wildfires sweeping across the west, when a natural disaster is approaching employees may need time to tend to their personal responsibilities.  If leaders are not aware of this fact they may miss out on an opportunity to help ensure the well-being of their employees.  For some leaders this simply may mean not making employees stay late at work.  There are times when critical work deadlines are approaching and employees may have to work late, but by having a plan in place and understanding that employees may need time to prepare and protect themselves from natural disaster may in the long run help businesses to function more effectively.

Best Regards,

Adaptive Leadership Systems, LLC
"Situational Awareness for Effective Business Leadership" sm
www.adaptiveleadershipsystems.com

Our Products / Business Management Software:
www.adaptiveleadershipsystems.net

Training Subordinates

Hello,

How often do busy business owners or managers search for the perfect employees and when they finally find them, they don't take the time to properly train them?  Oftentimes we become so wrapped up in running our businesses or departments that we don't take the time to properly train our new employees.  Instead, we may assume that they will learn by osmosis.  On the job training does have its place in today's organizations, but if we want our employees to learn quickly it may be beneficial to have some type of training plan or curriculum in place to make their transition faster.  

Training can be accomplished by creating short tutorials that help qualified employees take their prior education or experience and put it to use in the new business environment.  Many employees' skill sets today can be applied to many different businesses, but they must understand the specific business to successfully apply these skills.  By taking the time to prepare employees may pay off in the long run.

Best Regards,

Adaptive Leadership Systems, LLC
"Situational Awareness for Effective Business Leadership" sm
www.adaptiveleadershipsystems.com

Our Products / Business Management Software:
www.adaptiveleadershipsystems.net

Lessons Learned and Lessons Learned Databases

Hello,

One effective way leaders and managers can improve their organizations is to learn from their past successes and failures.  By recording these successes and failures, they can learn and reuse some of the previous techniques and processes.  By maintaining a database to tap into leaders and managers may be able to improve their organizations.  One organization that has developed a product to track lessons-learned is Secutor Solutions, LLC.  More information on the company's products and services can be found at www.secutorsolutions.com .

Best Regards,

Adaptive Leadership Systems, LLC
"Situational Awareness for Effective Business Leadership" sm
www.adaptiveleadershipsystems.com

Our Products / Business Management Software:
www.adaptiveleadershipsystems.net

Simple, Low-Cost Solutions for Increasing Productivity and Efficiency, Reducing Costs, and Boosting Profits

Many times business owners and managers seek out new technology with the hope that it will help improve their business' effectiveness and boost productivity and profits.  They often spend a lot of money, but ultimately they end up with technology that is difficult to understand and adds more time to their employees' job functions.  In most companies there are easy-to-reach solutions that are right in front of us, but we just have to realize what they are.  Here are some suggestions for business leaders that may help them to find ways to increase productivity and efficiency.

Use the Tools You already Have Access To:  Many times business leaders already have technology they can use in a different way that will solve problems.  For example, many of us already use MS Excel to perform business management functions, but there are a lot of untapped areas in Excel that a lot of people don't know about.  From sales tracking and chart presentation to calculations Excel has many functions that business managers can utilize to improve their company's effectiveness.

Office Layout:  Oftentimes work spaces are set up without a lot of thought towards functionality and efficiency.  Computers, printers, and desks are sometimes organized according to what seems logical, but in fact, many times a little reorganization can save time and boost productivity.  Managers can consider moving printers closer to desks where the work is performed.  Alternatively, printers could be moved to a central location so employees each have the same approximate distance to travel to get to the printer.  This may seem trivial, but in businesses where a lot of printing takes place throughout the day this could potentially save time and increase efficiency.

Electronic Storage:  Oftentimes businesses produce a lot of wasted paper.  How many times do we print documents and file them, when an electronic copy could have sufficed.  Provided businesses have adequate electronic backup storage devices, and documents are in fact backed up, by saving electronic copies rather than printed copies could save businesses a great deal of money.

Process Steps:  Business leaders and managers may want to examine the steps within their business processes to determine if there is any waste that could be cut out.  By reducing process steps, tasks completion times may be cut, which could help to improve productivity.

Employee Input for Improvement:  Managers may want to receive input from their employees.  Oftentimes employees know how processes can be improved and they may have ideas for cost-savings.  However, if management doesn't get them involved, these ideas may never be implemented.  Companies that provide an atmosphere of collaboration and idea-sharing may realize that there are untapped areas for improvement.

Today we are experiencing some challenging economic times and finding ways to improve efficiency and increase productivity may help to offset rising costs.  Adaptive Leadership Systems, LLC has created an automated tool called the Adaptive Leadership Systems, LLC Manager's Information Center (MIC).  The MIC is an automated tool designed in MS Excel that helps business owners, managers, and leaders to track sales, income, expenses, and profit/loss.  Additionally, it helps determine the effectiveness of marketing and advertising techniques.  Users only need to know how to enter data into cells within MS Excel.  The program does the rest, displaying managers with a useful "Dashboard-Style" display of how their business is doing.  Please visit our website or call us to learn more.  Whether you use on of our tools or any of the techniques mentioned here, by exploring ways to increase efficiency and productivity may help to improve business effectiveness.

Best Regards,

Adaptive Leadership Systems, LLC
"Situational Awareness for Effective Business Leadership" sm
www.adaptiveleadershipsystems.com

Our Products / Business Management Software:
www.adaptiveleadershipsystems.net

Removing Repetitive Steps from Your Processes

Hello,

I wanted to take a moment to discuss the idea of processes and how many times we create repetitive steps within our processes.  Oftentimes when processes are created, they are built with good intentions and a fairly well-conceived plan.  However, when we initially design processes, they may be a prototype process that needs to be refined.  Sometimes processes are changed or new processes are built upon older processes and organizations end up performing steps twice.  For example, pilots deal with multiple processes, from preflighting an aircraft, to starting motors, to flying an instrument approach to an airport.  Each of these processes has multiple steps and many times there are repeat steps within the processes.  These steps are often built in for redundancy and safety and are necessary, but how many of our business processes have repeat steps just because someone has not taken them out.  

In business processes there may not be a need to have the same step listed twice.  Organizations can use teams that use the processes to make them better.  A team can examine their current processes and look for areas that are repetitive, redundant, or wasteful.  By finding ways to streamline their processes and reduce waste companies may be able to increase their productivity,  effectiveness, and efficiency.  This may ultimately have an improved effect on your organization's bottom line.

Best Regards,

Adaptive Leadership Systems, LLC
"Situational Awareness for Effective Business Leadership" sm

Our Products / Business Management Software:
www.adaptiveleadershipsystems.net


Leadership and Integrity

Hello,

Many
leaders and managers are well-trained and have a great deal of experience in their fields.  One critical quality that affects how effective leaders and managers are is integrity.  Integrity may mean different things to different people, but overall it may be conceptualized by thinking of it as the act of being truthful and honest, and sticking to one's word.  Leaders and managers may have plenty of integrity, but it may help their credibility if they consider how their employees view their level of integrity.  Oftentimes leaders and managers with the highest levels of integrity must make unpopular decisions.  The decisions may be for the overall good of the company or the customer, but to employees it may appear that the leadership staff's integrity is in question. 

Leaders and managers should strive to make the right decisions and to be honest and consistent.  If they are truthful and honest with their employees it may help their credibility with employees, even when making unpopular decisions.  By explaining to employees and team members why decisions are made and by not hiding the truth, it may help leaders and managers gain leverage with those who matter. 

In the Marine Corps it is often discussed that Officers exist in the Marine Corps to support their enlisted Marines.  Without Marines there would be no need for Officers.  While Marine Corps Officers are involved in high-level planning and decisionmaking, one of their main duties is to take care of their junior Marines.  A high level of integrity, including setting the example, is required of them to gain credibility with their subordinate Marines.  This type of honesty and leadership can be emulated by leaders and managers of many organizations and it may help to improve organizational effectiveness. 

Best Regards,

Adaptive Leadership Systems, LLC
"Situational Awareness for Effective Business Leadership" sm
www.adaptiveleadershipsystems.com

Our Products / Business Management Software:
www.adaptiveleadershipsystems.net

Change Management Simplified

Hello,

How often have we as leaders and managers had an idea for improving our organization, but due to recurring tasks we could never seem to find the time to refine the idea and implement the changes?  Oftentimes in modern organizations the staff is so thin that employees perform multiple tasks and have very little time to devote to anything new.  Leaders and managers often find themselves bogged down with their daily and recurring tasks.  When they are not performing these normal, recurring duties they are "fighting fires", or managing the pop-up crisis of the day.  This seems to be the norm for many companies, but it may pay big dividends if leaders and managers can make some time for organizational improvement.

One method may be to simply set aside an hour per day to get away from the phones and email to brainstorm and refine ideas for future implementation.  Leaders and managers may be able to let their assistant answer the phone for a short period of time while they put their ideas on paper.  This may be an iterative process with short steps taken until the idea is refined and ready for implementation, but it may be an effective way to balance creativity and business process improvement with recurring tasks and the typical "crisis management" that many managers get bogged down in.

Best Regards,

Best Regards,

Adaptive Leadership Systems, LLC
"Situational Awareness for Effective Business Leadership" sm
www.adaptiveleadershipsystems.com

Our Products / Business Management Software:
www.adaptiveleadershipsystems.net

Employee Feedback for Lean Six Sigma Process Improvement Initiatives

Lean Six Sigma programs may be helpful to define and fix problems within processes and may also be used to help reduce waste within an organization.  Ultimately, by reducing waste and improving efficiency, expenses are reduced which leads to increased profits.  Most companies are interested in improving their bottom line, and Lean Six Sigma programs may be useful in defining improvement areas for increasing profits.  One method for helping with Lean Six Sigma efforts is to gain feedback from employees.  Employees use the processes that are put in place by management staff and they are typically the ones who know how these processes may be improved.  

Six Sigma initiatives often use the abbreviation DMAIC: Define, Measure, Analyze, Improve, and Control.  This abbreviation helps to drive the process improvement efforts.  Employee feedback may be used during all stages of this process to help company leadership find and implement improvement areas.  The following sections will describe ways employee feedback may be used to measure organizational effectiveness, analyze current processes and procedural effectiveness, and improve the company overall.

Define:  Process improvement programs should begin with a definition of the problem or problems to be solved.  Leadership and management staff generally have a good idea of problem areas within their organizations.  Defining the problems to be solved helps to narrow the focus of the improvement efforts.  A narrow focus will help to guide the overall analysis.

Measure: During process improvement initiatives it is necessary to determine areas of measurement so data can be collected for analysis.  This data collection and measurement is a building block for improvement.  Employees often possess measurable information which can be collected and used as data points for process improvement initiatives.  By allowing employees to participate in anonymous surveys on organizational effectiveness and measuring their answers on a numeric scale, a company begins to develop data points for analysis.  These data points can be fed into statistical analysis software to show how well a company is performing.  These data points may be used in developing illuminating charts and graphs that can help company leadership to see a "map" of how well their company is doing.  This improved situational awareness may help them to gain insight into how the company may be improved.

Analyze:  As discussed above, once data is collected it may be placed into powerful statistical analysis tools to develop data points for analysis.  The data should provide a snapshot of how well the employees think the organization is performing.  Anonymous feedback tools, such as written or online surveys can provide the means to collect this data.  By asking employees pertinent questions about the company provides them with the opportunity give anonymous feedback in measurable ways.  Once the data is collected it can be graphed on a numeric scale to show the organizational leadership how well the company is doing.  If the majority of employee feedback shows low numbers in certain measured areas, then the leadership and management staff may now have insight into areas that may need to be fixed.  Oftentimes process improvement initiatives look for data that already exists, such as numbers of trouble calls, delay times in production, shipping errors, etc., but they may not account for measuring employee feedback.   This powerful process can provide measurable data that can be analyzed, with the results being fed into improvement efforts.

Improve:  After the data from the employee feedback process is measured and analyzed, company leadership and management staff may begin to determine areas within the organization that can be improved.  They may not have even realized that a problem existed, but by allowing employees to anonymously provide open and honest feedback they may have found unrealized improvement areas that can reduce waste and increase profits.

Control:  Once the improvements have been implemented it is necessary to control the improvements to help ensure they remain in place and that they are long-lasting.  One way improvements can be controlled is to conduct the exact same survey several months later.  If the improvements were successful, the respondents' answers should show improvement.  If there are still weak areas, it may mean that improvement efforts were not as effective as planned.  

What areas should be analyzed?  Adaptive Leadership Systems, LLC has developed an Organizational Effectiveness Analysis Tool, which essentially completes step 1 of the DMAIC process (Define).  We have defined 5 core areas which we think apply to most (if not all) organizations.  These areas are: Communications, Processes, Systems Approach to Operations, Commitment to Excellence, and Values.  Our analysis tools capture information from a company's employees, analyze and interpret the results and present actionable information to the organizational leaders.  Our products may be used as an integral part of a Lean/Six Sigma program.  To find out more about Adaptive Leadership Systems, LLC, or to contact us, please visit our website or email our customer support staff.  Thank you.

Best Regards,

Adaptive Leadership Systems, LLC
"Situational Awareness for Effective Business Leadership" sm
www.adaptiveleadershipsystems.com

Our Products / Business Management Software:
www.adaptiveleadershipsystems.net